Tracey’s Locs – Terms of Use
Effective Date: September 30, 2025
Welcome to https://runsolo.ai (the “Website”). These Terms of Use (the “Agreement”) are a legal agreement between you and Tracey’s Locs LLC (the “Company,” “us,” “we,” or “our”). This Agreement governs your use of the Website and any products, materials, and services provided by or through the Website (collectively, the “Services”). If Tracey’s Locs LLC provides the Services under the brand RunSolo (d/b/a), these Terms still apply.
1) Acceptance of this Agreement
Acceptance Through Using or Accessing the Services. Please review the following terms carefully. By accessing or using the Services (or by clicking “accept” or “agree” when prompted), you agree to be bound by this Agreement on behalf of yourself or the organization you represent. If you do not agree, you may not use the Services and must exit the Website immediately.
Eligibility Requirements. To use the Website or the Services, you must be: (i) at least 18 years old; (ii) a resident of the United States, Canada, or the United Kingdom; and (iii) not a competitor of the Company or using the Services for competitive purposes. By accessing or using the Services, you represent and warrant that you meet these requirements and that you have the right, authority, and capacity to enter into this Agreement for yourself or for the entity you represent.
2) Changes to this Agreement
We may modify this Agreement from time to time in our sole discretion. Except for changes made for legal or administrative reasons, we will provide reasonable advance notice before changes take effect. All changes apply to your use of the Services from their effective date forward (new users are subject to changes immediately). Your continued use of the Services following changes constitutes your acceptance of the updated Terms. Please check this page regularly.
3) Access to the Services
Changes to Your Access and the Services. The Services may change as we evolve, refine, or add features. We may modify, withdraw, or discontinue the Services, in whole or in part, at any time without notice. We are not liable to you or any third party for any unavailability of the Services.
Creating an Account. To access certain features, you may need to register for an account and provide accurate, complete, and current information. If you connect via a third‑party service, you authorize us to access and use information from that service as permitted by it. All information you provide is governed by our Privacy Policy (https://runsolo.ai/privacy-policy). You consent to actions we take with respect to your information consistent with the Privacy Policy.
Account Responsibilities. You are solely responsible for maintaining the confidentiality of your password and account, and for all activities occurring under your account. Your account is personal to you; do not share login credentials or provide others access. Use extra caution when accessing your account from public/shared computers. Notify us immediately of any unauthorized use or breach of security. We are not liable for losses arising from your failure to comply. You may be liable for losses incurred by the Company or others due to such failure.
Termination or Deletion of an Account. We may suspend or terminate your account at any time, for any reason or no reason, including for violations of this Agreement.
4) Policy for Using the Services
Prohibited Uses. You may use the Services only for lawful purposes and in accordance with this Agreement. You agree not to use the Services in any way that could damage the Services or the Company’s business. Business or commercial use is permitted.
Prohibited Activities. You agree not to:
Violate laws or obligations. Including IP laws and privacy/publicity rights.
Send unsolicited communications. No spam, junk mail, chain letters, or similar.
Impersonate others or misrepresent affiliation.
Harm or exploit minors.
Violate Content Standards (see Section 8).
Harass or interfere with others’ use of the Services.
Interfere with or disable the Services or related infrastructure.
Monitor or copy the Services by automated or manual means (except that public search engines are conditionally permitted to crawl for indexing, excluding caches/archives, subject to our right to revoke).
Upload malware (viruses, worms, Trojan horses, etc.) or conduct denial‑of‑service attacks.
Violate security (attempts at unauthorized access, breaking encryption, data mining/interference).
Reverse engineer or attempt to obtain source code.
Collect user data without consent.
Otherwise interfere with proper operation of the Services, or attempt/assist others in any of the foregoing.
Geographic Restrictions. The Company is based in the United States. The Services are intended for persons located in the United States, Canada, or the United Kingdom. By choosing to access the Services from any other location, you are responsible for complying with local laws. We make no representation that the Services or content are accessible or appropriate outside these countries.
5) Terms and Conditions of Sale
Purchasing Process. Steps from choosing Services to order submission are part of the purchasing process:
By clicking checkout, you open the third‑party merchant checkout to specify contact details and a payment method.
After providing required information, review your order and confirm/submit it, accepting these Terms and committing to pay the displayed price.
Order Submission. When you submit an order:
You agree to pay the price, taxes, and any additional fees as shown at checkout.
If the Services require your active input (e.g., information, data, specifications), you agree to cooperate accordingly.
You will receive a receipt confirming your order was received. Notifications are sent to the email you provide.
Prices. You will be informed during checkout of fees, taxes, and costs (including delivery, if any) before order submission.
Methods of Payment. Accepted payment methods are shown during checkout. Some methods may require additional conditions or fees. All payments are processed by third‑party services; the Website does not collect your full payment details and only receives confirmation of successful payment. If a payment fails or is refused, we have no obligation to fulfill the order and any resulting fees are your responsibility.
Retention of Usage Rights. You do not acquire rights to use purchased Services until we receive the total purchase price.
Contract Duration – Subscriptions.
Subscriptions. Paid subscriptions begin when payment is received. To maintain service, pay recurring fees on time; failure may cause interruptions.
Fixed‑Term Subscriptions. Begin when payment is received and last for the period you choose or as specified at purchase. After expiration, access ends unless you renew. Fixed‑term subscriptions cannot be terminated early and end upon expiration.
Automatic Renewal. Subscriptions renew automatically using your selected payment method unless you cancel within the termination deadlines specified on the Website/these Terms. You will receive a renewal reminder with instructions to cancel.
Termination. You may terminate recurring subscriptions at any time by sending a clear termination notice to the Company using the contact details in Section 15 or via the Website controls (if available). If your notice is received before renewal, termination takes effect at the end of the current period.
6) Intellectual Property Rights
Ownership. All intellectual property rights in the Services and their contents, features, and functionality (the “Content”) are owned by the Company, its licensors, or other providers and are protected by U.S. and international laws. Your access does not transfer any rights. All rights not expressly granted are reserved.
License to Use the Services. During the term of this Agreement, we grant you a limited, non‑exclusive, non‑transferable, non‑sublicensable, revocable license to access and use the Content for business or commercial purposes in accordance with this Agreement. This license terminates upon cessation of use or termination of this Agreement.
Restrictions. You shall not: (a) copy, reproduce, publish, display, perform, post, transmit, or distribute any Content, except as expressly permitted or enabled by a feature of the Services; (b) modify, create derivative works from, translate, adapt, disassemble, decompile, or reverse engineer any Content; (c) sell, license, sublicense, transfer, assign, rent, lease, loan, host, or otherwise exploit the Content or Services; (d) delete or alter any proprietary notices; (e) access or use the Content to build a similar or competitive website, product, or service; or (f) use any information retrieval system to compile a database or directory from the Content.
Trademark Notice. All trademarks, logos, and service marks displayed are property of the Company or third parties. You may not use them without prior written consent of the respective owners.
7) User Content
User‑Generated Content. The Services may include interactive features that allow users to post or transmit content (“User Content”). You are solely responsible for your User Content. All User Content must comply with the Content Standards (Section 8). User Content is considered non‑confidential and non‑proprietary. You assume all risks associated with its use, including others’ reliance and any disclosure of personal information. We are not responsible for harm arising from interactions between users.
License. You grant the Company an irrevocable, non‑exclusive, royalty‑free, fully paid, transferable, perpetual, worldwide license (with the right to sublicense) to use, reproduce, distribute, publicly perform/display, prepare derivative works of, incorporate into other works, and otherwise exploit your User Content in connection with the Services and our business (including promotion and redistribution in any media). You represent and warrant that you have all rights necessary to grant this license. These licenses are subject to our Privacy Policy (https://runsolo.ai/privacy-policy) with respect to personally identifiable information.
8) Content Standards
User Content must not:
Violate laws or contractual/fiduciary obligations.
Promote illegal activity or create risks of harm or damage.
Infringe intellectual property or other rights.
Contain unlawful, defamatory, invasive, threatening, harassing, harmful, hateful, obscene, vulgar, profane, indecent, offensive, inflammatory, humiliating, or otherwise objectionable material.
Promote sexually explicit or pornographic material, violence, or discrimination based on protected characteristics.
Contain false or misleading information or impersonate others.
Represent or imply endorsement by the Company without authorization.
Monitoring and Enforcement. We may (but are not obligated to): (a) take action against User Content that violates this Agreement or poses liability; (b) remove or reject any User Content; (c) disclose User Content or your identity to comply with law or protect rights; and (d) terminate or suspend access for violations. We do not pre‑screen User Content and assume no liability for actions or inactions regarding user communications or content.
9) Copyright Infringement (DMCA)
We respect others’ intellectual property and may terminate users who are repeat infringers. To request removal of allegedly infringing material under the DMCA, provide the following to our designated agent:
A physical or electronic signature of the copyright owner or authorized agent;
Identification of the copyrighted work claimed to be infringed;
Identification of the material to be removed or disabled and its location;
Your contact information;
A statement of good‑faith belief that the use is not authorized; and
A statement, under penalty of perjury, that the information is accurate and that you are the copyright owner or are authorized to act on the owner’s behalf.
Designated Copyright Agent:
Name: Tracey’s Locs LLC
Address: 13212 Royal Pines Ave, Riverview, FL 33579
Telephone: 813‑761‑9500
Email: [email protected]
Misrepresentations under 17 U.S.C. § 512(f) may subject the complaining party to liability for damages, costs, and attorneys’ fees.
10) Feedback
If you provide feedback or suggestions (“Feedback”), you assign all rights in such Feedback to the Company. We may use Feedback for any purpose without restriction. Do not submit confidential or proprietary information as Feedback.
11) Assumption of Risk
Information on or through the Services is provided for general informational purposes only. We do not warrant its accuracy, completeness, suitability, or quality. Any reliance is at your own risk.
SMS Disclosures.
We send SMS notifications, alerts, and occasional marketing communications to customers who have opted in.
You may cancel at any time by texting STOP to the shortcode. We will confirm your unsubscribe by SMS. To rejoin, opt in again.
For help, reply HELP or contact [email protected] or 813‑761‑9500.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply; frequency varies. Contact your wireless provider for plan questions.
For privacy inquiries, see our Privacy Policy (https://runsolo.ai/privacy-policy).
Privacy. For how we collect, use, and share information, see our Privacy Policy (https://runsolo.ai/privacy-policy). By using the Services, you consent to such collection, use, and sharing.
12) Termination
We may suspend or terminate your access or rights to use the Services at any time, for any reason, without prior notice, including for any breach of this Agreement. Upon termination, your right to use the Services ceases immediately. We are not liable to you for termination or deletion of your account or User Content. If you have an account, you may request termination at any time.
Effect of Termination. Provisions that by their nature should survive termination will survive (including ownership, IP, disclaimers, and limitations of liability). Termination does not relieve you of obligations or limit liability accrued prior to termination. Termination may involve deletion of your User Content from our databases.
13) No Warranty
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT: (A) THE CONTENT IS ACCURATE, RELIABLE, COMPLETE, OR CORRECT; (B) THE SERVICES WILL MEET YOUR REQUIREMENTS; (C) THE SERVICES WILL BE AVAILABLE, UNINTERRUPTED, ERROR‑FREE, OR SECURE; (D) DEFECTS WILL BE CORRECTED; (E) THE SERVICES ARE FREE OF HARMFUL COMPONENTS; OR (F) ITEMS OBTAINED THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES; IF REQUIRED BY LAW, ANY SUCH WARRANTIES ARE LIMITED TO NINETY (90) DAYS FROM FIRST USE.
14) Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF USE, REVENUE, PROFIT, DATA, GOODWILL, OR VALUE, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES, THIRD‑PARTY LINKS, OR CONTENT, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF FORESEEABLE OR ADVISED OF THE POSSIBILITY. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICES IS TO STOP USING THEM. SOME STATES DO NOT ALLOW CERTAIN LIMITATIONS; SOME LIMITATIONS MAY NOT APPLY TO YOU.
15) Indemnification
You agree to indemnify, defend, and hold harmless the Company and its affiliates, and their officers, directors, employees, agents, successors, and permitted assigns from and against all losses, claims, damages, liabilities, judgments, penalties, interest, fees, costs, and expenses (including reasonable attorneys’ fees) arising from or relating to your breach of this Agreement or your use/misuse of the Services (including your User Content or actions by a third party using your account). We may assume the exclusive defense and control of any matter subject to indemnification at your expense.
16) Disputes
Governing Law. This Agreement and any disputes arising out of or relating to it are governed by the laws of the State of Florida, without regard to conflict‑of‑law principles.
Venue; Arbitration. Any action or proceeding arising out of or related to this Agreement or the Services shall be brought only in state or federal courts located in Hillsborough County, Florida, although we retain the right to bring suit in your country of residence or any other relevant jurisdiction. You irrevocably submit to these courts and waive any objection based on inconvenient forum.
At our sole discretion, we may require any dispute, claim, or controversy arising out of or relating to this Agreement to be resolved by binding arbitration before a single arbitrator under the rules of the American Arbitration Association in Florida. The arbitrator’s decision is final and may be entered in any court of competent jurisdiction. The prevailing party may be awarded reasonable attorneys’ fees and costs unless the arbitrator determines otherwise.
Class‑Action Waiver; Jury Waiver. All arbitrations proceed on an individual basis. You may bring claims only in your individual capacity and waive the right to a jury trial, to act as a class representative or class member, and to participate in any joint or consolidated proceeding. If applicable law precludes enforcement of these limitations for a particular claim, that claim must be severed and may be brought in court.
LIMITATION PERIOD. ANY CAUSE OF ACTION OR CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, IT IS PERMANENTLY WAIVED.
17) Miscellaneous
Waiver. No failure or delay by the Company in exercising any right under this Agreement operates as a waiver.
Severability. If any provision is held invalid, illegal, or unenforceable, the remaining provisions remain in full force and effect.
Entire Agreement. This Agreement, together with all documents referenced herein (including the Privacy Policy), constitutes the entire agreement between you and the Company with respect to the Services and supersedes all prior agreements.
Headings. Headings are for convenience only and do not affect interpretation.
No Agency, Partnership, or Joint Venture. This Agreement does not create any agency, partnership, or joint venture. You have no authority to bind the Company.
Assignment. You may not assign or delegate any rights or obligations under this Agreement without our prior written consent. Any prohibited assignment is void. We may assign or delegate our rights and obligations at any time. Subject to the foregoing, this Agreement binds and benefits the parties and their successors and assigns.
Export Laws. The Services may be subject to U.S. export control laws and regulations. You agree to comply with applicable export laws and not to transfer materials from the Services in violation of such laws.
Contact Information.
General Inquiries & Support: [email protected]
DMCA Notices: See Section 9 for agent details.